Privacy policy

Last Updated: August 9, 2026

Welcome to RyEva The Label. We respect your privacy and are committed to protecting the personal information you provide when you visit or shop through our website.

This Privacy Policy explains how RyEva The Label (“we,” “us,” or “our”) collects, uses, stores, and protects your personal information when you use our website, place an order, create an account, contact us, or otherwise interact with our services.

1. Information We Collect

Depending on how you use our website, we may collect:

  • Your name and contact details, including email address and phone number

  • Billing, shipping, and delivery addresses

  • Account login information

  • Order and purchase history

  • Payment and transaction-related information

  • Information you provide when contacting customer support

  • Device, browser, IP address, and website usage information

  • Cookies and similar technologies

  • Marketing and communication preferences

  • Any other information you voluntarily provide to us

We do not need your full payment-card details to process an order when payment is handled by a third-party payment provider. Payment information may be processed directly by the relevant payment service provider according to its own privacy policy and security practices.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders

  • Confirm payments and transactions

  • Create and manage customer accounts

  • Provide customer service and respond to enquiries

  • Communicate with you about your orders

  • Improve our website, products, services, and customer experience

  • Prevent fraud, misuse, and unauthorized activity

  • Send promotional communications where permitted and where you have provided the required consent

  • Comply with applicable legal and regulatory obligations

  • Protect our business, customers, and website

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to remember your preferences, understand how visitors use our website, improve website performance, and provide relevant services or marketing.

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

4. Sharing Your Information

We may share personal information with trusted service providers when necessary to operate our business, including payment processors, delivery and courier companies, website hosting providers, technology providers, analytics services, customer-support providers, and other business partners.

We may also disclose information where required or permitted by applicable UAE law, legal proceedings, governmental authorities, or to protect our legal rights, customers, property, and security.

We do not sell your personal information to third parties.

5. Marketing Communications

If you provide the appropriate consent, we may contact you with information about new collections, offers, promotions, products, and other updates from RyEva The Label.

You can unsubscribe from promotional emails or other marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business and financial records, resolving disputes, preventing fraud, and complying with applicable legal obligations.

When information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

8. Your Privacy Rights

Subject to applicable UAE law and any relevant legal limitations, you may have rights regarding your personal information, including the right to request access to information about the processing of your data, correction of inaccurate or outdated information, restriction or cessation of certain processing, and deletion where applicable.

You may also withdraw consent where processing is based on consent.

To exercise a privacy-related right, please contact us using the details provided below. We may need to verify your identity before processing your request.

9. Children's Privacy

Our store offers products for babies, children, teenagers, women, and men. However, our website is intended to be used by individuals who are legally permitted to make purchases and provide personal information.

If a parent or legal guardian believes that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

10. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, social-media platforms, delivery services, or other external services.

We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

11. International Data Transfers

Some of our service providers or technology partners may process or store information outside the United Arab Emirates.

Where personal information is transferred internationally, we will take reasonable steps to ensure that such transfers are carried out in accordance with applicable UAE data-protection requirements.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable laws.

Any updated version will be published on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your personal information is handled, please contact us:

RyEva The Label
Email: ryevathelabel@gmail.com
Phone: 00971 507322681
Address: Dubai Land
United Arab Emirates

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.